If you sell a product in India and you're not selling online, you're leaving the biggest shop window in the country empty. But "just put it on a website" is how many brands end up with a store that looks fine and sells nothing.
The market is big. The bar is higher.
India's e-commerce market was about US$125 billion in 2024 and is projected to reach roughly US$345 billion by 2030, according to figures published by IBEF. IAMAI's 2025 data counts about 958 million active internet users, and around 230 million urban users shopped online in the past year. That's the opportunity. The catch: these shoppers have been trained by the biggest apps in the country, so they expect fast, simple and trustworthy.
What an Indian online store must have
- Payments Indians actually use: UPI, cards, net banking, wallets, and usually cash on delivery, with clear rules.
- Pincode checks: tell buyers early whether you deliver to them and roughly when.
- Shipping integration: labels, tracking and status updates without copy-pasting.
- GST-ready invoices: generated automatically with every order.
- WhatsApp updates: order confirmation, dispatch and delivery messages where your customers already are.
- Trust signals: real product photos, honest descriptions, reviews, clear return and exchange policies.
- A clean admin: your team should manage products, stock and orders without calling the developer.
Speed on mobile data
Most of your buyers will arrive on a phone. Google's research found 53% of mobile visitors leave a page that takes longer than three seconds to load, and its "good" mark for the main content is 2.5 seconds. Heavy images and app-like effects are the usual killers. Test your current store with our free website roast.
Template platform or custom build?
| Template platform | Custom build |
|---|---|
| Fast to launch, lower upfront cost | Built around your exact catalogue and process |
| Monthly fees and paid apps add up | No per-feature app fees; you own the code |
| Great for standard catalogues | Better for complex pricing, custom orders, B2B + B2C, or tight integrations |
Two examples from our own work. Sana Datar Masale is a full e-commerce store for Indian spices, delivering across India. Diya Jewellers is a custom platform in build, because fine jewellery needs rate-based pricing, an open price breakup and filmed unboxing to protect against false returns. A template couldn't do that. See the case study.
What it costs
Hostinger India's 2026 guide puts agency-built e-commerce sites at roughly ₹1,50,000 – ₹4,00,000 and up, plus yearly hosting and maintenance (around ₹10,000 – ₹25,000 a year for a larger store). Full breakdown in our website cost guide.
Launch checklist
- Products with real photos, sizes or weights, and prices including tax.
- Test every payment method with a real order, including a refund.
- Shipping rates, pincode rules and COD limits set.
- Return, exchange and privacy policies live.
- Speed checked on a mid-range phone on mobile data.
- Google Search Console and analytics connected.
- WhatsApp order updates tested end to end.
Let's build a store that sells it properly. Web & e-commerce services · Talk to us
Sources
- IBEF, India's e-commerce market projected to reach US$345 billion by 2030 (Sep 2026)
- IAMAI, Internet in India 2025: 958 million active internet users (reported Jan 2026)
- Google/SOASTA research 2017 via Think with Google: 53% of mobile visitors leave pages slower than 3 seconds
- web.dev, Web Vitals: thresholds for LCP, INP and CLS
- Hostinger India, "How much does a website cost in India in 2026?" (updated Feb 2026)
Price ranges are indicative market figures from the sources above, not ASM Labz quotes. Every project is scoped first.